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Privacy Policy

Skin Health Solutions operates www.skinhealthsolutions.co.uk and www.emmacoatesaesthetictraining.co.uk . This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from you as our customers.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Skin Health Solutions is a trading name of Skin Health Solutions Ltd, Upton Lodge Buildings, Astrop Road, Middleton Cheney, OX17 2PJ. Register Company No. 10078215.

What Information Do We Collect?

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name.

Personal Information we collect for the purpose of fulfilling your order made with us includes:

  • Full Name
  • Billing Address
  • Shipping Address
  • Order Data
  • Telephone Number
  • Email Address

Personal Information we collect for the purposes of communications (newsletters, marketing or promotional materials) includes:

  • Full Name
  • Order Data
  • Telephone Number
  • Email Address

Order Data

Your Personal Information is only used to fulfill your order, your Personal Information will be shared with the delivery company (Royal Mail & DPD) for the purpose of delivery. The courier company or ourselves will use your email address and/or telephone number for the purpose of informing you of the progress of your order.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site.

This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this information.

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that relates to your use of www.skinhealthsolutions.co.uk. or www.emmacoatesaesthetictraining.co.uk

We will only contact you using this Personal Information if you have given us express permission to do so.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security and Storage

Only your order data, billing, shipping, and order contents data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. We do not store your Credit Card or Debit Card data.

Is Skin Health Solutions / Emma Coates Training a Secure Site?

As a company that does business over the internet, we understand the importance of security. That’s why we have a number of highly secure systems in place to give you confidence when paying by card, as well as when you give us personal information, such as your address or telephone number.

We use Secure Socket Layer (SSL) technology to encrypt your details whilst they travel from your computer to our system. This ensures your payment card and personal details are kept private except where we have advised you otherwise in our terms and conditions.

  • SSL (Secure Sockets Layer) is a standard security technology for establishing an encrypted link between a server and a client—typically a web server (website) and a browser; or a mail server and a mail client (e.g., Outlook).
  • SSL allows sensitive information such as credit card numbers, social security numbers, and login credentials to be transmitted securely.

We do not store your payment card details. We store your personal details on a secure encrypted server that is not accessible via the internet.

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Accessing, Correcting or Deleting your Data

We respect your privacy rights and provide you with reasonable access to the Personal Data that you may have provided through your use of the Services. If you wish to access or amend any other Personal Data we hold about you, or to request that we delete any information about you please contact us here.

At your request, we will have any reference to you deleted or blocked in our database.

You may update, correct, or delete your Account information and preferences at any time by accessing your Account settings page on the Service.

Data Retention

We only retain the Personal Data collected from a User for as long as the User’s account is active or otherwise for a limited period of time as long as we need it to fulfill the purposes for which we have initially collected it, unless otherwise required by law.

Changes To This Privacy Policy

This Privacy Policy is effective as of 22/05/2018 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.